I will never fly Southwest again, and I plan on filing a formal complaint. I am now stuck at a hotel at my expense, moved back to the original airport, two rebooking, and an 8 hour layover tomorrow (hopefully) just to get a total of a three-hour flight back. Overweight passengers will therefore be in for an uncomfortable experience when flying Southwest. I complained over this and was told it was a “weather” issue and I would not get a voucher for anything! I told them what the agent told me - a schedule delay on SW’s part…I was of course dismissed. Southwest Airlines Southwest only have the Boeing 737 MAX 8 (17.8 inches), 737-700, (17 inches), and 737-800 (17 inches). The solution was ship me to another AIRPORT at my expense and a hotel at MY expense. This is a sunny day on the frickin’ West Coast! I lost important medical appointment, major business meeting, etc. Southwest Airlines is also well-known for providing good. Went up to get status and was told no way to get back home for two DAYS. The reviews by its flyers in 2021 suggest that the airlines baggage policies seem to be excellent. Told to “wait” as they had zero flights via any connections available. The travel insurance benefits also stand out on this card, simply because so many card issuers have dropped these benefits in recent years. The initial bonus alone is worth at least two free flights - and maybe more, depending on the cost of airfare. Was told by gate agent delay was due to having to wait on connecting passengers the prior flight, so it backed up. The Southwest Premier Card s 99 annual fee can be worth it for people who travel a lot.
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